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Hi everyone posting this here because i don’t know where to. I had called a wifi service provider in my area (got their number from a friend) and inquired about their wifi plans, they told me they’re an airtel service provider so i went ahead with it and they came the same day for payment. The payment was done to airtel through me and was legit so i thought there was no point in worrying.
After the payment they told me it would take 1-2 days and their guy would come and install the wifi. We(my roommates) called them several times after 2 days and they just kept saying “kal hojayega pakka” etc. After a week of waiting i asked them to cancel and refund the money. He said okay and proceeded with the refund. He even sent me a ss of the refund applied.
I got a text from airtel saying your refund will be credited within 5-7 days. It’s been almost a month and the guy won’t receive my calls and texts.
(Last slide is the screenshot the guy sent me)
I am a college student and the amount ₹2828 is a lot for me and i can’t even inform my parents. If anyone can help me out i’ll be really grateful. Thanks.
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